Privacy Policy & Cookie Policy

 

G & A Leisure Ltd – Privacy & Cookie Policy

Last Updated: April 2026

1. Introduction & Data Controller

This website is operated by G & A Leisure Ltd (Company No. 03967460), trading as Bettws Hall. We are the "Data Controller" of the personal information you provide. We are committed to protecting your privacy and being transparent about how we use your data.

  • Registered Office: Bettws Hall, Bettws Cedewain, Newtown, Powys, SY16 3DS.

  • Privacy Contact: countrystore@bettwshall.com

2. The Information We Collect

We collect personal information when you visit our site, make a purchase, or contact us. This includes:

  • Identity Data: Name, title, and date of birth (where required).

  • Contact Data: Email address, phone number, shipping and billing addresses.

  • Financial Data: Payment details (processed securely via Shopify Payments/PayPal; we do not store full card numbers).

  • Technical Data: IP address, browser type, and device information (collected via cookies).

     

  • Order History: Details of the products you have purchased from us.

3. How and Why We Use Your Data

Under UK GDPR, we must have a "lawful basis" for processing your data:

  • Contractual Necessity: To process and ship your orders (e.g., sending a Tweed Cap to your address).

     

  • Consent: For sending you marketing emails or using non-essential tracking cookies.

  • Legitimate Interests: To prevent fraud, improve our website, and recover abandoned carts.

  • Legal Obligation: To keep records for tax and accounting purposes.

4. Our Cookie Policy

We use cookies to enhance your experience and analyze our traffic. We categorize these as follows:

Category Description Requirement
Strictly Necessary Essential for the site to work (Cart, Security, Checkout). Always On
Performance/Analytics Tells us how people use our site (Google Analytics 4). Opt-in Required
Functional Remembers your settings (Currency, Language). Opt-in Required
Marketing/Targeting Shows you relevant ads on social media (Meta Pixel). Opt-in Required

Your Choices: You can manage your preferences at any time via the "Cookie Settings" link in our footer. Non-essential cookies will not fire until you click "Accept" on our banner.

5. Sharing Your Data

We do not sell your data. We only share it with essential partners who help us run our business:

  • Shopify: Our e-commerce platform provider.

  • Delivery Partners: Royal Mail (to deliver your orders).

  • Payment Providers: Shopify Payments, PayPal, or Google/Apple Pay.

  • Marketing Tools: Mailchimp and Meta/Google for advertising.

6. International Data Transfers

As a Shopify-powered store, your data may be processed on servers located outside the UK (e.g., in the USA or Canada). We ensure all such transfers are protected by standard contractual clauses or adequacy regulations to maintain UK-level security.

7. Data Retention

We only keep your data for as long as necessary.

  • Order Info: Kept for 6 years to satisfy UK tax laws.

  • Marketing Info: Kept until you unsubscribe or ask us to delete it.

8. Your Legal Rights

Under the UK GDPR, you have the following rights:

  • Right to Access: Request a copy of the data we hold about you.

  • Right to Deletion: Ask us to "forget" you and delete your data.

     

  • Right to Rectification: Fix any incorrect information.

  • Right to Object: Stop us from using your data for direct marketing.

To exercise these rights, please contact us at the email address listed in Section 1.

9. Complaints

If you are unhappy with how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.